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Cookie Policy

Last Updated: 01 Dec 2024

1. Introduction

This Cookie Policy explains how Melanized Limited (“Melanized,” “we,” “us,” or “our”) uses cookies and similar technologies on www.melanized.co.uk. This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience and enable certain features of our ISRS monitoring platform.

3. Types of Cookies We Use

3.1 Essential Cookies

  • Purpose: Required for website functionality
  • Duration: Session/Persistent
  • Can be disabled?: No Examples:
  • Session management
  • Security verification
  • Load balancing
  • System preferences

3.2 ISRS Performance Cookies

  • Purpose: Monitor ISRS system performance
  • Duration: Persistent (up to 2 years)
  • Can be disabled?: Yes Used for:
  • Energy production tracking
  • System diagnostics
  • Performance optimization
  • Maintenance scheduling

3.3 Analytics Cookies

  • Purpose: Understand website usage
  • Duration: Up to 2 years
  • Can be disabled?: Yes Track:
  • Page visits
  • User journey
  • Feature usage
  • Download statistics

3.4 Marketing Cookies

  • Purpose: Targeted advertising
  • Duration: Up to 1 year
  • Can be disabled?: Yes Used for:
  • Product recommendations
  • Marketing campaigns
  • Customer preferences
  • Market research

4. Third-Party Cookies

We use services from:

  • Google Analytics (analytics)
  • HubSpot (marketing)
  • Stripe (payments)
  • Solar monitoring platforms Each has their own cookie policies.

5. Managing Cookies

You can manage cookies through:

  • Cookie consent banner
  • Browser settings
  • Our preference center
  • Individual opt-outs

6. Specific Cookie Functions

ISRS Platform Cookies:

  • Performance monitoring
  • Energy data collection
  • User authentication
  • System preferences
  • Dashboard customization

Website Function Cookies:

  • Form completion
  • Session management
  • Language preferences
  • Security measures
  • Cart functionality

7. Cookie Lifespan

Our cookies last for:

  • Session cookies: Until browser closes
  • Persistent cookies: Up to 2 years
  • Marketing cookies: 30-365 days
  • ISRS system cookies: Up to 2 years

8. Updates to This Policy

We regularly review and update this policy. Changes will be posted on this page with a revised date.

9. Contact Information

For cookie-related queries: Email: privacy@melanized.co.uk Phone: 07769984628 Address: 7 Valley Road, Coventry

10. Consent

By using our website and ISRS platform, you consent to our use of cookies as described above. You can withdraw consent at any time.

11. Technical Details

Our cookies typically contain:

  • Unique identifier
  • Site name
  • Duration period
  • Random encrypted value

12. Cookie Security

All cookies are:

  • Encrypted
  • Regularly audited
  • Access controlled
  • Securely transmitted
  • Properly maintained
Cookie Policy

Last Updated: 01 December 2024

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